Orders ship within 2-5 business days. If you have ordered a pre-order item, it will ship within 1-3 business days of the date listed under the product. With every order will come a confirmation email + a shipping notification email so you can stay up to date the entire way!

Although Beauty From Ashes Restorative is not held liable for lost, stolen, or damaged orders on behalf of USPS or any other shipping entity, if you receive a damaged product, please send us an email at beautyfromashesrestorative@gmail.com within 24 hours including a photo. We will then review it and contact you to see how we can make it right.

To comply with our strict quality control procedures and ensure our herbal products’ potency, we are unable to accept a return and issue a refund once your order has shipped. This is a safety measure to ensure that none of our products have been tampered with. Thank you for understanding!